Month: April 2012

When do we reach the Tipping Point?

The “tipping point” is a concept first identified by Malcolm Gladwell in 2000 as “the moment of critical mass, the threshold, the boiling point.” For many years, we have heard about inadequate funding of the health system, serious provider shortages, our aging workforce, heavy reliance upon part-time and casual staffing, low morale and productivity, streamlining…

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