Webinar Series: Patient & Family-Centred Care (Nov 21 & 28)


How can clients and their loved-ones join healthcare providers as full partners in caregiving? What are the considerations when creating a supportive and respectful environment, promoting wellness, teamwork and community?

Get the answers at the upcoming webinar series on “Patient and Family-Centred Care”. The ‘Introduction’ webinar on November 21 focuses on concepts and resources. The following week, November 28, attend the second webinar on ‘Listening and Understanding the Patient’s Voice’ for an in-depth look.

No cost to attend. Register below to receive the link and reminders.

Webinar 1: INTRODUCTION – Patient & Family-Centred Care

November 21, 2017 – 12:00 – 1:30 PM (MST)
FREE! No registration fee to attend.


Patient and Family-Centred Care is quickly becoming a widely-used term and practice. This webinar will:

  1. Introduce the concept of patient and family-centred care, discuss its origins and its transformation to today’s definition
  2. Review the four core principles of patient and family-centred care and provide real life examples of how they are practiced in the clinical setting
  3. Share the benefits of patient and family-centred care
  4. Provide links to practical resources and tools


November 28, 2017 – 12:00 – 1:30 PM (MST)
FREE! No registration fee to attend.


The main focus and goal behind working with Patient and Family-Centred Care is to ensure we listen to and hear the patient’s voice. In this webinar:

  1. Learn how we capture and measure the patient’s voice
  2. Understand how we can partner with each other to strengthen our outcomes
  3. Hear firsthand from a patient about how her personal experiences have shaped her personal health care journey.

About Webinars

A webinar is a live seminar attended using an internet-connected computer, smartphone or tablet, allowing participants in different locations to see and hear the live presenter and ask questions. Register to receive the website link to the presentation and email reminders.


Contact the CLPNA’s Professional Development Consultants at profdev@clpna.com, 780-484-8886 or 1-800-661-5877 (toll free in Alberta).

12 Responses to “Webinar Series: Patient & Family-Centred Care (Nov 21 & 28)”

  1. I wish the webinars were offered at more than one time, I never seem to able to attend. Could you possible consider having the course offered at two different times, say, one at noon and another in the evening at say, 730 pm. I usually work the day shift and cannot attend.

  2. I am not able to attend the webinars as I work 8 hrs days. I would also like to ask if you would consider adding an evening time or offering a taped version.
    Thank you for your time.

    • It is difficult to find a date/time that works for everyone. Fortunately, this webinar will be recorded and shared. Ensure you’re signed up for our emails to find out first!

  3. I would love to listen to the webinars unfortunately I am generally working when they are offered. Could these webinars be recorded so that myself and others could view them at a later time. Thanks

    • It’s a webinar you can watch from your computer, tablet or smartphone. You MUST register to attend. Then the link will be sent to you.

  4. Hi, Can I use this webinar for 2018 learning plan? If yes where does it fits in LPN competency profile? Is there a participation certificate to present to my (supervisor) employer? Can we get a print out of this webinar? Thank you so much.

    • Yes, you can use the webinar for your 2018 Learning Plan. Patient and Family-Centred Care fits under W-4-3 Professional Ethics. You will receive a certificate of attendance for attending the webinar, this will be emailed to you within a week of attending.