Client and Co-Worker Abuse Policy sets expectations

Nursing is considered a compassionate profession. The physical, psychological, and social elements of nursing care inherently create feelings of familiarity between nurses and clients. Compassion remains essential in nursing while maintaining professional boundaries – including preventing and responding to abuse. Abuse of clients is rare; however, any abuse is unacceptable. Both client and co-worker abuse in healthcare negatively impacts clients by causing physical and emotional suffering.

DOWNLOAD Client and Co-Worker Abuse Policy

The College of Licensed Practical Nurses of Alberta’s two-part policy on Client and Co-Worker Abuse describes these unprofessional situations in broad categories including:

  • Sexual Abuse and Sexual Misconduct
  • Physical Abuse
  • Emotional Abuse
  • Financial Abuse
  • Neglect

The CLPNA does not tolerate abuse of any kind by its members. Any abuse is considered serious. Any members found violating this policy will face consequences for their actions which may include education, suspension, or cancellation of their practice permit.

A related document, the Practice Guideline on Addressing Co-Worker Abuse in the Workplace, has been updated.

DOWNLOAD Guideline on Co-Worker Abuse

Questions about abuse in the workplace directed at clients or co-workers? Contact the CLPNA’s Complaints Department at ASK CLPNA,, 780-484-8886 or 1-800-661-5877 (toll-free in Alberta).