Complaints

The College of Licensed Practical Nurses of Alberta is responsible for managing complaints against Licensed Practical Nurses under the authority of the Health Professions Act (HPA).

Under the HPA, a regulatory college protects the public from unsafe practice and holds regulated members accountable for the care they provide to patients.

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Make a Complaint
Make a Complaint

Anyone can file a complaint if they have concerns about an LPN’s conduct.

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Complaints Process
Complaints Process

Complaints are processed by the framework outlined in the HPA.

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Hearings Process and Decisions
Hearings Process & Decisions

A hearing is a formal legal process for resolving complaints.

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Sexual Abuse and Misconduct
Sexual Abuse & Misconduct

Information on complaints related to sexual abuse and misconduct.

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Complaints Process Video Series

We have a series of eight videos explaining different aspects of our complaints process. These videos explore the process by which a complaint against an LPN is received, investigated, and resolved under the HPA.