Caregiver-centered care is a collaborative working relationship between families and health care professionals. This means supporting family caregivers in their caregiving role, decisions about services, care management, and advocacy.

Caregiver-centered care includes:

• putting people at the center of care and respecting their values;
• taking people’s preferences and expressed needs into account;
• coordinating and integrating care;
• customizing communication, information and education;
• providing emotional support and eliminating fear and anxiety; and,
• making sure people have access to appropriate care when they need it.

This learning module provides LPNs with the knowledge and skills required to interact with caregivers in all settings.