A vital aspect of providing quality client care is feeling valued and respected in the workplace. Respectful environments where healthcare providers are able to collaborate directly correlate with more positive patient outcomes. To help bring an end to co-worker abuse, the CLPNA partnered with Alberta Health Services and hosted a one-hour webinar on February 22, 2017, which is now a video. Important topics include:

• The difference between bullying and disruptive behaviour
• How to stop attributing bullying behaviour as a personality trait
• Avoiding confrontation and approaching bullies from a place of compassion
• Gauging the situation: waiting until tempers cool to address the issue