Self-Study Module: Caregiver-Centered Care

(Updated January 4, 2021)

Family caregivers play a critical role in the healthcare system. Unpaid care provided by family and friends has become increasingly recognized as an important role in society. According to Statistics Canada, in 2018 approximately one in four Canadians aged 15 and older (or 7.8 million people) provided care to a family member or friend with a long-term health condition, a physical or mental disability, or challenges related to aging.

Licensed Practical Nurses (LPNs) work directly with caregivers and are in a unique position to help recognize, respond, and refer to their needs. The COVID-19 pandemic has made it increasingly important that LPNs understand how to engage with caregivers to provide timely and respectful support

Caregiver-centered care is a collaborative working relationship between families and health care professionals. This means supporting family caregivers in their caregiving role, decisions about services, care management, and advocacy.

Caregiver-centered care includes:

  • putting people at the center of care and respecting their values;
  • taking people’s preferences and expressed needs into account;
  • coordinating and integrating care;
  • customizing communication, information and education;
  • providing emotional support and eliminating fear and anxiety; and,
  • making sure people have access to appropriate care when they need it.

This learning module provides LPNs with the knowledge and skills required to interact with caregivers in all settings.

Self-Study Module: Caregiver-Centered Care

This free and interactive online learning module is suitable to assist LPNs in meeting the Learning Plan goals of the CLPNA’s Continuing Competence Program.

Log in to to access this new module and many others that are now available to the CLPNA’s registrants from Study with CLPNA.

A printable Certificate of Completion is available upon passing the module’s Final Exam.

Questions? Contact the CLPNA’s Professional Development Department at Ask CLPNA,, 780-484-8886 or 1-800-661-5877 (toll free in Alberta).